Refund policy
Thank you for shopping with Glamskyn. We want you to be completely satisfied with your purchase. Please review our return and refund policy below.
1. Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused, unworn, and in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase (receipt or order confirmation) is required.
- 20% restocking fee will be charged if item is not in original condition.
Certain items are non-returnable, including:
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Gift cards
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Downloadable digital products
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Personalized or custom-made items
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Perishable goods
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Clearance or final sale items
2. Return Process
To initiate a return, please contact us at:
Email: desaismita9@gmail.com
Once your return request is approved:
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We will provide return instructions.
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Customers are responsible for return shipping costs unless the item was damaged or incorrect.
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We recommend using a trackable shipping service.
We are not responsible for returns lost in transit.
3. Refunds
Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund or replacement.
If approved:
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Refunds will be processed within 7 business days less shipping and handling fees.
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Refunds will be issued to your original payment method.
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Processing times may vary depending on your bank or credit card provider.
Shipping charges are non-refundable unless the return is due to our error.
4. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7days of delivery with photos and order details. We will try to resolve the problem.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at desaismita9@gmail.com.
6. Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is officially posted.
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Contact your bank for processing delays.
If you’ve done all of this and still have not received your refund, please contact us at desaismita9@gmail.com